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CTA Information

The Greater Lansing Convention & Visitors Bureau is proud to bring this exciting certification program to our region. The program strives to inspire and motivate our front-line employees and volunteers to turn every visitor encounter into a positive experience! Utilize your skills to make each and every visitor feel like they belong here and help in making Greater Lansing a home away from home!

Greater Lansing CTA of the Year - John and Barbara Rossi, CTA

CTA of the Year 2018Greater Lansing is pleased to announce Certified Tourism Ambassadors of the Year, John and Barbara Rossi. These two individuals have served as long time advocates for the Greater Lansing region for many years and are always out exploring new things to see and do in the community. One way their service to the community is represented has been with 25 straight years as volunteers of the “Be A Tourist In Your Own Town” annual event.

Why You Should Become a CTA


FOX 47's Morning Blend Spotlight on CTA Program


Check out the video above as the GLCVB's CTA Program Manager, Kristina Kauffman explains even more great reasons to become a CTA on Fox 47's Morning Blend!

Contact Kristina today to learn more about the program and to join the next CTA class.

Kristina Kauffman, CTA

Events & CTA Program Manager
517-377-1400 kkauffman@lansing.org