Member Newsletter

Join us for an evening of fall fun, great company, and local flavor at the REO Town Clubhouse! This is a perfect chance to mix, mingle, and connect with fellow Choose Lansing members and Certified Tourism Ambassadors (CTAs).

Enjoy delicious bites and your first drink on us—plus, entertainment by Cherry State Entertainment’s own Jeremy Kratky, bringing the perfect vibe to round out the season.

After your complimentary drink, a cash bar will be available to keep the good times going.

Let’s toast to the season and all the great things happening in our community. We can’t wait to see you there!

When: Thursday, October 16, 2025 from 4:30 PM - 6:30 PM

Where: REO Town Clubhouse Ristorante 1314 S Washington Ave, Lansing, MI 48910

East Lansing's favorite, Crunchy's, just earned major national bragging rights! The acclaimed sports publication, The Athletic (a part of The New York Times), named Crunchy's to its list of the Top 10 College Bars in the country.

Congrats, Crunchy's!

We are excited to congratulate Mary Garcia, Front Desk Guest Service Representative, on being awarded the 2024 Team Member of the Year for the entire Residence Inn Brand, presented by Marriott International. 

This award highlights Mary's consistent commitment to service excellence. Congratulations, Mary!

Photo left to right: Tracie Kent and Mary Garcia

Renew your CTA before it’s too late! Visit our website, CTA Renewal Help, to help with your renewal process. Find information on renewing, step-by-step instructions, and attractions and points. As a reminder, all you need is 50 points!

Contact Melissa Nay for login resets and questions not answered on the help website:

Melissa Nay | mnay@lansing,org | 517-377-1410

The Member Portal is your one-stop shop for maximizing your membership benefits. Choose Lansing offers convenient in-person or Zoom virtual training to best fit your schedule. Here's a glimpse of what you can accomplish:

Boost Your Online Presence

Update your business listings on both Lansing.org and LansingSports.org to ensure potential customers always have the latest information.

Showcase your business with fresh photos on your website listing.

Generate Business & Leads

Access the convention calendar to see who's in town. Great for outbound marketing.

Respond directly to leads for hotels, meeting facilities, or sports venues.

Offer exclusive discounts or special coupons to attract new customers.

Connect & Network

Easily connect with your industry peers and expand your professional network. 

Manage Your Account & More

Post hospitality job openings directly to the website to find top talent. 

Pay your membership dues quickly and conveniently.

Promote your public events.

Order visitor guides for your guests and clients.

Update your contact information so you never miss an important update.

Contact Beth Jespersen with questions or to set up your member portal training. 

• Wednesday, March 18, 2026, from 8:30 a.m. to 12:30 p.m.


• Tuesday, April 14, 2026, from 1 p.m. to 5 p.m.


• Monday, May 11, 2026, from 8:30 a.m. to 12:30 p.m.


• Wednesday, June 10, 2026, from 1 p.m. to 5 p.m.


• Tuesday, August 4, 2026, from 8:30 a.m. to 12:30 p.m.


• Thursday, September 10, 2026, from 8:30 a.m. to 12:30 p.m.


• Wednesday, October 7, 2026, from 1 p.m. to 5 p.m.


• Monday, November 16, 2026, from 1 p.m. to 5 p.m.

All classes will be located at the Choose Lansing® offices, located at 500 E. Michigan Ave.  Ste 180. Free parking is available in the back of the building that can be accessed from both Cedar & Larch Streets. Light refreshments are provided at each class.

Register for a class.

Apply to the Kristina Kauffman Scholarship Fund. 

Contact Melissa Nay with any questions.at mnay@lansing.org or by phone at 517-377-1410.