Destination convention services are a largely untapped resource for meeting and convention planners, but getting access to free convention services is one of the main perks of working with a convention and visitors bureau. 

Here’s a closer, though not extensive, look at all the ways you can lean on a services team to help you plan and execute your event! 

As an event planner, you have enough on your plate without having to worry about how you’ll promote your event in advance. That’s why we act as an extension of your team by providing additional marketing support.  

Whether you need flyers, graphics for social media, event swag, signage, or any other marketing materials, you can get assistance with all of these from a services team.

Our services team comes with extensive local knowledge that bridges the gap between vendors and planners. There’s no need to take on the local research yourself when you have services professionals who can recommend and connect you with off-site venues, catering options that best fit your event needs, transportation referrals, speakers, and more. 

Whether you’re looking to connect with local nonprofits for group volunteer service projects, or uniquely local ideas, a services team has the local expertise to help.   


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A good services team is a reliable and supportive liaison between planners, venues and hotels. The hospitality industry has felt the impact of labor shortages, so now more than ever, it’s invaluable to have access to a services professional who can simplify your communication efforts. 

At the GLCVB, we provide information on anything that may impact your event, and streamline the planning process by offering support, additional insight, local resources, and even setting up and coordinating site inspections and planning visits.

Our services team can support your event by providing local resources and connecting the event attendees to Lansing.  

We assist in providing groups with customized maps or itineraries, microsites with hotel block information, social media welcome graphics, Lansing area photos to add to your website, onsite registration assistance, and more. 

Services teams go above and beyond to exceed the needs of their clients by being flexible. If you have a request, the services team will work to provide information, ideas, and anything else necessary to make an event the best it can be.  

If you have questions about our services or want help with your upcoming event, reach out to one of our expert certified meeting professionals. 

Jenn Morden

Jenn Morden, CTA, CMP Convention Services & Events Manager



Learn more about Jenn

Brandie Putnam

Brandie Putnam, CMP, CTA Senior Convention Services Manager



Brandie works with different market segments, including some of the biggest convention events in the community. Learn More About Brandie

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