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Bureau Services

Congratulations! You've made a great choice to meet in Greater Lansing. Want some more good news? Now you get the help of our dedicated services team, working much like a member of your own staff, dedicated to having your best event ever. Our fully-accredited CVB employs four Certified Meeting Planners (CMP) and has a long history of outstanding service to visiting groups of all kinds. 

Check out the short video below to find out what the Greater Lansing Convention & Visitors Bureau can do for your event!

As a direct result of the devastating impact COVID-19 has had on the local hospitality industry, the GLCVB/GLSA finds itself in the unenviable position of having to implement a temporary leave policy for many of the staff of the organization.

The GLCVB/GLSA will significantly scale back promotional efforts but will maintain critical operations for the foreseeable future.

If you have an immediate need and wish to contact a staff member please reach out to the department head listed below.

Posted March 26, 2020

Meet the Bureau Services Team

The GLCVB Services Team is dedicated to helping your event go smoothly and making you aware of the many attractions and offerings of Michigan's Capital City. In other words, making you happy is our business.


Julie Pingston, CDME, CMP, CTA

President & CEO
517-377-1412 jpingston@lansing.org

Brandie Putnam, CMP, CTA

Convention Services Manager
517-377-1430 bputnam@lansing.org

Mary Chris Hotchkiss, CMP, CTA

Convention Sales & Services Manager
517-377-1414 mchotchkiss@lansing.org

Kristina Kauffman, CTA

Events & CTA Program Manager
517-377-1400 kkauffman@lansing.org