CTA Information

The Greater Lansing Convention & Visitors Bureau is proud to bring this exciting certification program to our region. The program strives to inspire and motivate our front-line employees and volunteers to turn every visitor encounter into a positive experience! Utilize your skills to make each and every visitor feel like they belong here and help in making Greater Lansing a home away from home!

Why You Should Become a CTA


FOX 47's Morning Blend Spotlight on CTA Program

Check out the video above as the GLCVB's COO Julie Pingston explains even more great reasons to become a CTA on Fox 47's Morning Blend!

Contact Us!

Contact Kristina today to learn more about the program and to join the next CTA class.

Kristina Kauffman, CTA

Visitor Services & CTA Coordinator
517-377-1400 kkauffman@lansing.org